Welcome to Our Client Portal!

Our online portal makes it easy for you to set up appointment and is available 24/7. Just select whether you are a new client or an existing client. Once you click on the link, you can choose a counselor and make a selection from the available appointment times.

I'm a New Client

I'm an Existing Client

Any questions? See our most common questions below or call us at: (480)525-7284

Common Questions

What are your rates?

Our rate is $165 per session (50 minutes). We also offer packages that discount rates when purchased ahead of time. We also have some sliding scale appointments available for those who quality. Payment is accepted in the form of cash, check, most major credit cards, and most HSA or FSA cards.

Do you take insurance?

We do not accept insurance or provide documentation for insurance reimbursement. Most insurance companies refuse to cover the specialized faith-based services we offer. While we are not in-network providers with any health insurance company, we can accept HSA (Health Savings Account) and FSA cards for payment.

What if I can't make my appointment?

We require that you notify us at least 24 hours before your scheduled appointment time if you need to cancel or reschedule a session. There is a $165 fee if you fail to give notice before 24 hours. This allows other clients the opportunity to book an appointment for the same time if they are trying to come in the same day. All intake paperwork MUST be completed at least 24 hours before the start of your appointment, or you will be charged and your appointment will be rescheduled.

Where are you located?

Prism Counseling has locations throughout the Phoenix-Metro area in Peoria, Phoenix, and Tempe. Different counselors on our team practice in different locations throughout the metropolitan area. You will be able to see all the locations of each counselors while booking through the online scheduler, or you can also see a list of all locations.

Which counselor should I choose?

Our team provides counseling for adults, teens, pastors, families, and couples. Each of our counselors specialize in working with different populations and issues. See a list of all of our counselors for more.

I've never been to counseling, what is it like?

Our goal is to make you feel at ease and comfortable enough to talk about what's on your mind. In the first session, we'll have you share your story. If you're dealing with difficult emotions, you will be encouraged to talk them out and so we can discover where they are coming from. We typically assign homework, as well as a book recommendation to help you in your introspection beyond our sessions together. Our goal is to equip you in your walk with God and others so you can find healing.