Frequently Asked Questions
These are some answers to common questions we receive on a regular basis. If you ever have any additional questions, contact us and Jeanette will be in touch with you.
1. What issues do you provide counseling for?
We provide counseling for adults, teens, families, and couples. Our counselors each specialize in different areas, helping those struggling with depression, anxiety, stress, self-esteem, grief, anger, sexual addiction, codependency, relationship issues, sexuality, spirituality, communication, parenting, as well as premarital and marital issues.
2. How Can Counseling Help?
Your counselor will work with you to establish your personal goals for counseling and then tailor the process personally to you. Your counselor will listen closely to understand your experience, then find ways to assist you in moving towards your goals. How counseling works differs from person to person, because it is a personalized experience. It might involve gaining a new perspective, exploring things about yourself, implementing spiritual disciplines, changing unhealthy patterns of thinking and behaving, processing difficult experiences, and learning healthy ways of coping.
3. What Kind Of Counseling do You Provide?
We offer pastoral counseling and spiritually-integrated psychotherapy, which integrates the insights of spirituality with counseling skill and theory. Our counselors are either: ordained clergy who have graduate training in pastoral care and are certified by a national organization in pastoral counseling, or state-licensed psychotherapists who additional training in psychospiritual integration. Pastoral counseling and spiritually-integrated psychotherapy are unique forms of counseling because practitioners are uniquely equipped to assist the healing of the whole person—spirit, soul, and body. If requested by the client, our counselors may suggest prayer, study of scripture, spiritual disciplines, books, and other resources to facilitate growth inside and outside counseling sessions.
4. Can you prescribe medicine?
None of our counselors are medical physicians and cannot prescribe medicine. Any medical or psychiatric symptoms should be addressed by a qualified psychiatric specialist. Clients will be referred to outside sources when treatment required is beyond the scope of care available here.
5. What if I am not SPIRITUAL OR RELIGIOUS?
We seek to help people regardless of their faith background or beliefs. We do not push our beliefs on anyone. Our counselors are trained and equipped to work with those who are non-religious as well.
6. I've never been to counseling before—what's it like?
If you've never been to counseling, or if you've been numerous times before, our goal is to make you feel at ease and comfortable enough to talk about what's on your mind. In the first session, we'll finalize paperwork, then have you share your story. If you're dealing with difficult emotions, you will be encouraged to talk them out and so we can discover where they are coming from. We typically assign homework, as well as a book recommendation or two to help you in your introspection beyond our sessions together.
7. Where are you located?
Our main office is in Peoria near Olive and the Loop 101 at: 9299 West Olive Avenue, Suite 212 Peoria, AZ 85345 (Directions >) The counseling center is located on the second floor. To access it, enter through the State Farm office on the lower floor. We also have additional locations in North Central Phoenix.
8. do you accept insurance?
We do not accept any form of insurance. We are able to accept HSA and FSA card as well as all major credit cards.
9. WHAT ARE YOUR RATES?
The standard rate for a 50 minute counseling session is $165. Sliding scale appointments are available on a limited basis. Late Cancellation/No Show Fee (under 24 hours) is $165. Payment for all services is accepted in the form of cash, check, most major credit cards, and most HSA or FSA cards.
